Tourist Information

Our services at a glance:

  • Tourist information
  • Hotel accommodation on arrival (same-day booking)
  • Rooms available during trade fairs
  • Bookings for guided coach tours and walks
  • Advance ticket sales
  • Sale of Düsseldorf souvenirs
  • Sale of the WelcomeCard and Art:card


Tourist Information Office central station
Immermannstraße 65 b
T: +49 211 17 202-844
F: +49 211/17 202-9210

Opening hours
9:30 am–7 pm
9:30 am–5 pm
Special opening times during major trade fairs. Please phone us for details.


Tourist Information Office Altstadt (Old Town)
Marktstraße/corner Rheinstraße
T: +49 211 17 202-840
Fax: +49 211/17 202-9310
Opening hours
10 am–6 pm

The DüsseldorfCard is the cheapest and simplest way of getting to know the city. It grants you not only unlimited use of trams and buses and all surcharge-free trains (RE, RB, S-Bahn, 2nd Class) within Zone A of the Düsseldorf City area (shaded in white), but also free or reduced-price entry to museums, various attractions and leisure facilities.
In addition to your DüsseldorfCard, the Tourist-Information offices will provide you with a set of information containing the Düsseldorf City Guide, the official calendar of events and a current list of exhibitions.